Welcome to Cat Express Parcels Export Guide

Exporting is the norm for many companies. Dealing with export paperwork can fill the less experienced exporter with dread, so we've made our export documentation as easy as possible to understand. We recommend that for specific Customs advice you contact HMRC on 0845 010 9000.

Cat Express Parcels complies with strict transport regulations and does not carry any substances classified as prohibited in the latest edition of the Civil Aviation Organisation's Technical Instructions on its courier services.
Please check our list on prohibited goods before you arrange despatch.

Restricted items are generally deemed unsuitable for shipment by our services, however, they can be shipped. Restricted items sent may result in surcharges, delays or confiscation by the relevant authorities. Please check our list on restricted goods.

No transit cover whatsoever will apply to these items and are entirely sent at your own risk.

Invoices
When sending goods other than paper documents or personal effects to countries outside the EU, 4 copies of a commercial invoice completed on company letter headed paper must accompany each package. The minimum details required are:-
(1) Shipper details in full
(2) Receiver details in full
(3) Shipper Vat number
(4) Date
(5) Invoice no.
(6) Full description of goods
(7) Customs commodity codes
(8) Quantity & unit value
(9) Currency used
(10) Declaration

EUR 1 Form
The EUR 1 is a form to claim preferential duty rates on goods being exported to countries with which the EU has a preferential trading agreement.
Below is a list of countries with which the EU has a Free Trade Agreement where the EUR 1 is used:-
Algeria, Bosnia & Herzegovina, Egypt, Iceland, Israel, Jordan, Lebanon, Liechtenstein, Macedonia, Mexico, Morocco, Norway, Serbia, South Africa, Switzerland & Turkey

Certificates of Origin
A Certificate of Origin (COO) is a document confirming that goods in a particular export shipment are wholly obtained or produced or manufactured or processed in a particular country (country of origin). Virtually every country in the world considers the origin of imported goods when determining what duty will be assessed on the goods or, in some extreme cases, whether goods may be legally imported at all. You can obtain Certificates of Origin for non-preferential exports from the local chambers of commerce.

Packaging Do's and Dont's

Packaging Do's

Protect delicate items with additional protection such as bubble wrap or polystyrene chips.

Ensure sharp or metal objects are packaged with extra care to prevent injury and damage to other customer parcels and goods.

Mark any parcel over 22kg as "Heavy".

Ensure the carton used is suitable for the weight of the contents:-

Upto 5kg - 200 gsm

6 to 10kg - 300gsm

11 to 15kg - 150gsm double wall

16 to 25kg - 200gsm double wall

26 to 30kg - 300gsm double wall

Packaging Dont's

Loosely pack fragile & breakable items.

Leave sharp metal objects exposed.

Use poor quality boxes for heavy items.

Leave boxes unsealed.

Use string or domestic tape.

Strap cartons together. Send as separates or pack smaller cartons into a larger carton.

Recycle old hazardous cartons. Consignments found to have been sent with a hazardous marking or label will be treated and priced as such.